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FAQ

  • What should I do if I forget my mydlink-enabled products device password Read Answer
  • How do I upgrade the firmware on my router? Read Answer
  • How do I register for a mydlink account? Read Answer
  • How do I configure Port Forwarding on my router? Read Answer
  • How do I hard reset my device back to the factory default settings? Read Answer
  • How do I back up the router’s configuration to my computer? Read Answer
  • How do I change the wireless channel on my router? Read Answer
  • How do I reset my router to factory default settings? Read Answer
  • How do I change the 802.11 mode on my router? Read Answer
  • How do I find the device Hardware Version? Read Answer
  • How do I log into my router Read Answer
  • Can I connect a hub or switch to my D-Link router to add more computers? Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • How do I reset my mydlink account password Read Answer
  • How do I view which websites have visited through my mydlink router? Read Answer
  • How do I block devices using the mobile app? Read Answer
  • What can I do if the router always shows "Loading" on mydlink portal? Read Answer
  • How do I update my device's firmware manually? Read Answer
  • Why didn't I receive the verification e mail when creating a mydlink account? Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • How do I access the USB media that is connected to my router? Read Answer
  • How do I change the SSID/network name of my router? Read Answer
  • How do I add a mydlink-enabled device to my account if it's currently registered to another account? Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • How do I change my router's wireless settings using the mobile app? Read Answer
  • How do I change the Administrator password on my router? Read Answer
  • How do I change the IP Address of my router? Read Answer
  • How do I configure SharePort Web Access on my router? Read Answer
  • How do I change the Wi-Fi Password on my router? Read Answer
  • How do access media on my DIR-880L router using mydlink Shareport? Read Answer
  • How do I configure QoS (Quality of Service) settings on my router? Read Answer
  • How do I set up Website Filtering on my router? Read Answer
  • How do I enable WEP encryption so my older devices can connect? Read Answer
  • What can I do if I have Java installation issues on Mac OS? Read Answer
  • I have forgotten my wireless password, how do I recover it? Read Answer
  • How do I set up e-mail notifications on my Cloud Router using the mobile app? Read Answer
  • Why am I unable to view the contents of my USB drive using the SharePort Mobile app Read Answer
  • How do I set up and install my router? Read Answer
  • How do I open a Microsoft Word Excel or PowerPoint file in another app from the SharePort Mobile app Read Answer