What can I do if I can’t find footage in the cloud?
There are several reasons why you can’t find videos:
1. The subscription plan expired.
2. Videos have overwritten a recording to your subscription plan (ex. Days/storage limit).
3. Videos are uploaded under a lower bandwidth environment and can be missed in this case.
4. Check if you’re enabled the selected camera for cloud recording.
1. The subscription plan expired.
2. Videos have overwritten a recording to your subscription plan (ex. Days/storage limit).
3. Videos are uploaded under a lower bandwidth environment and can be missed in this case.
4. Check if you’re enabled the selected camera for cloud recording.