FAQ

  • What do the red and green lights on the front of the DCS-2100 camera mean? Read Answer
  • How do I factory reset my DCS Camera? Read Answer
  • How do I reset my D-Link IP camera back to factory default settings? Read Answer
  • What do I do if I forget the login username & password of my camera? Read Answer
  • How do I hard reset my device back to the factory default settings? Read Answer
  • How do I set up my ShareCenter Cloud Storage (NAS) device? Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • How can I watch my camera’s live video without a time limit? Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • What is the max SD card size supported on my mydlink camera Read Answer
  • How to hard reset NAS Storage device to default settings? Read Answer
  • Why does my camera stop recording videos to the cloud? Read Answer
  • How do I set the camera to auto-record when motion/sound is detected on my Babycam? Read Answer
  • How many computers devices can view a camera s Live View at the same time through the mydlink portal Read Answer
  • I'm getting error Cannot find Camera during my Mydlink camera setup Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • What should I do if I can NOT set the device password Read Answer
  • How do I reset the Omna camera? Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • How do I configure my cameras network settings Read Answer
  • My camera has a DNS setting what is this and what should I be setting up as my DNS addresss.? Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • Why does the setup wizard for my DCS camera not work? Read Answer
  • How to update the firmware ? Read Answer
  • How do I setup the Smart Guard System to monitor events on my camera using D-ViewCam v3.x? Read Answer
  • What is the Schedule tab used for in the IPview program? Read Answer
  • How do I find the device Hardware Version? Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • I can't hear audio from my Cloud Camera in the mobile app. Read Answer
  • How do I register for a mydlink account? Read Answer
  • What should I do if the setup wizard can't find my device? Read Answer
  • Recovery procedures of the cameras after bad flash firmware Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • How do I set up and install my DCS-5020L? Read Answer
  • How to send an Email Notification from my Wi-Fi camera when Motion is detected ? Read Answer
  • How do I set an administrator (admin) password on my DCS-942L? Read Answer
  • How to setup Sound detection ? Read Answer
  • How do I update my device's firmware manually? Read Answer
  • How can I delete the cameras binding with NVR? Read Answer
  • How do I view which websites have visited through my mydlink router? Read Answer