FAQ
- What is D-Link Wi-Fi Mesh? Read Answer
- What can I do if I forgot my admin password for my Wi-Fi router or range extender? Read Answer
- How do I log in to the AQUILA PRO AI app using Face ID authentication? Read Answer
- How do I sort my D-Link devices in a room? Read Answer
- How do I adjust the wallpaper color of a location? Read Answer
- What can I do if I can’t set up my D-Link range extender to extend my Wi-Fi network? Read Answer
- What is Favorite and how do I add a D-Link device to Favorite? Read Answer
- What is Parental Control and how do I set up Parental Control using the AQUILA PRO AI app? Read Answer
- How do I configure the MAC address clone on my D-Link router? Read Answer
- How do I manually update the firmware on my D-Link router? Read Answer
- What is AI Mesh Optimizer and how will it optimize my network? Read Answer
- How do I delete content from Activity? Read Answer
- What is the maximum number of mobile devices that can be associated with Geofencing? Read Answer
- What can I do if Geofencing isn’t working? Read Answer
- How do I disable push notifications from the AQUILA PRO AI app? Read Answer
- How do I set up my SW-A11KT or SW-A12KT water leak sensor kit? Read Answer
- How do I set up additional SW-A2 water leak sensor? Read Answer
- Why should I reboot my device periodically? Read Answer
- How do I reset my AQUILA PRO AI routers to the factory settings? Read Answer
- How do I restore my SW-A2 to factory settings? Read Answer
- What can I do with the Google Assistant and Amazon Alexa on my AQUILA PRO AI routers? Read Answer
- How do I restore my SW-A11KT/SW-A12KT water leak sensor kit to factory settings? Read Answer
- How do I restore my SW-A1 to factory settings? Read Answer
- What is Guest Wi-Fi and how do I set up a Guest Wi-Fi network using the AQUILA PRO AI app? Read Answer
- What can I do if I cannot find my wireless network or cannot connect to the wireless network? Read Answer
- Is the 160MHz bandwidth over 5Ghz available by default on my D-Link Wi-Fi 6 router? Read Answer
- How do I change the wireless setting on my D-Link routers or range extenders? Read Answer
- How do I enable my AQUILA PRO AI routers to work with Google Assistant? Read Answer
- What is Geofencing and how do I set it up Read Answer
- How do I enable automatic firmware updates on my AQUILA PRO AI router? Read Answer
- How do I enable my AQUILA PRO AI routers to work with Amazon Alexa? Read Answer
- How do I sign in with two-factor authentication on a new mobile device? Read Answer
- What can I do if I can’t receive the verification code for two-factor authentication by e-mail? Read Answer
- What can I do if I can’t log in with 2FA when the maximum number of trusted devices has been reached? Read Answer
- How do I save a backup file of your Wi-Fi router to the cloud? Read Answer
- Which Location will I be presented when launching the AQUILA PRO AI app? Read Answer
- What is Location and how many Locations and Rooms can I add with the AQUILA PRO AI app? Read Answer
- How do I switch to another location? Read Answer
- How do I manage trusted devices for two-factor authentication? Read Answer
- How do I create a new room under a location? Read Answer