FAQ
-
What is D-Link Wi-Fi Mesh?
Read Answer
-
What is Parental Control and how do I set up Parental Control using the AQUILA PRO AI app?
Read Answer
-
How do I configure the MAC address clone on my D-Link router?
Read Answer
-
How do I manually update the firmware on my D-Link router?
Read Answer
-
What is AI Mesh Optimizer and how will it optimize my network?
Read Answer
-
Why should I reboot my device periodically?
Read Answer
-
How do I reset my AQUILA PRO AI routers to the factory settings?
Read Answer
-
How do I restore my SW-A2 to factory settings?
Read Answer
-
How do I restore my SW-A11KT/SW-A12KT water leak sensor kit to factory settings?
Read Answer
-
How do I restore my SW-A1 to factory settings?
Read Answer
-
What is Guest Wi-Fi and how do I set up a Guest Wi-Fi network using the AQUILA PRO AI app?
Read Answer
-
What can I do if I cannot find my wireless network or cannot connect to the wireless network?
Read Answer
-
Is the 160MHz bandwidth over 5Ghz available by default on my D-Link Wi-Fi 6 router?
Read Answer
-
How do I change the wireless setting on my D-Link routers or range extenders?
Read Answer
-
How do I enable automatic firmware updates on my AQUILA PRO AI router?
Read Answer
-
What is Health Mode and how do I enable the feature on my D-Link router?
Read Answer
-
What can I do if the Parental Control feature is not working?
Read Answer
-
How do I customize Access Denied Messages?
Read Answer
-
Will SW-A2 operate when submerged in water?
Read Answer
-
How do I check the battery level of my SW-A2?
Read Answer
-
What is AI Assistant on my D-Link router?
Read Answer
-
How do I disable push notifications of the AI features? Will it disable AI features simultaneously?
Read Answer
-
What is AI Parental Control and how will it protect my children from the Internet?
Read Answer
-
What is AI Traffic Optimizer and how will it optimize my network?
Read Answer
-
What is AI Wi-Fi Optimizer and how will it optimize my Wi-Fi network?
Read Answer
-
How do I enable IPTV configurations on my AQUILA PRO AI router?
Read Answer
-
How do I make the Primary/Secondary DNS as alternatives when the configured Secure DNS is not working?
Read Answer
-
What is Secure DNS and how do I enable a DNS over HTTPS service on my router?
Read Answer
-
Why does WPS connection fail on WPA3-Personal?
Read Answer
-
How do I tell which Mesh node my client device is connected to?
Read Answer
-
What is Smart Connect and how do I enable or disable it on my D-Link router?
Read Answer
-
How do I block a client device from accessing my home network?
Read Answer
-
Why is my Android mobile device not connecting to the QuickVPN server on my AQUILA PRO AI router?
Read Answer
-
What is Quality of Service (QoS) and how do I configure QoS on my D-Link router?
Read Answer
-
Why does my SW-A2 continue to display online on my app even when SW-A1 is powered off?
Read Answer
-
What can I do if I receive a low-battery push notification on my SW-A2?
Read Answer
-
How do I get alerts when a water leak is detected by SW-A11KT?
Read Answer
-
Why is SW-A2 not showing up on my app?
Read Answer
-
How can I test SW-A1 to make sure it is working properly?
Read Answer
-
How can I test SW-A2 to make sure it is working properly?
Read Answer